Effective Date: December 02, 2024

Coastal MD Integrative Health and Wellness (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website coastalmdli.com (the “Site”) and use our services.

By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Site or services.

1. Information We Collect
We may collect the following types of personal information:

Personal Identifiable Information: This includes, but is not limited to, your name, email address, phone number, mailing address, and medical information that you may choose to provide when contacting us or booking appointments.
Health Information: If you schedule a consultation or visit our practice, we may collect health-related information for medical and treatment purposes. This information will be handled in accordance with applicable healthcare privacy laws, such as HIPAA.
Non-personal Identifiable Information: This includes technical data, such as your IP address, browser type, operating system, and usage data related to your interactions with our Site.
2. How We Use Your Information
We use the information we collect for the following purposes:

To provide medical services and wellness consultations.
To communicate with you, including sending appointment reminders, health-related updates, or other relevant information about our services.
To improve our Site and services by analyzing user behavior.
To comply with legal and regulatory requirements, including those governing healthcare practices.
3. How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure servers, and restricted access to sensitive data. However, please note that no data transmission over the internet can be guaranteed 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Healthcare Providers and Third-party Services: We may share your information with healthcare professionals or third-party service providers who assist us in delivering services to you, such as billing, appointment scheduling, or medical record management.
Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or legal process, or to protect our rights, property, and safety or that of others.
5. Cookies and Tracking Technologies
Our Site may use cookies and other tracking technologies to enhance your experience. These technologies may collect information such as your IP address, browser type, and pages visited. You can control cookie settings through your browser settings, but disabling cookies may affect the functionality of the Site.

6. Your Choices and Rights
Access and Update Information: You may access and update your personal information by contacting us directly. If you have any concerns about the accuracy or completeness of the information we hold, please let us know.
Opt-Out: You can opt-out of receiving promotional communications by following the unsubscribe instructions included in such communications or by contacting us directly.
HIPAA Rights: If we have collected health information from you, you have the right to request a copy of your health records, request corrections to them, and ask for restrictions on how your information is used or shared, as per applicable healthcare regulations.
7. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove such information from our records.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.