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Refund & Return Policy
Coastal MD
Effective Date: January 1, 2023
Thank you for choosing Coastal MD. We strive to provide exceptional service and a seamless experience for all patients and clients. Please review our Refund & Return Policy, which outlines the terms applicable to all product and service purchases.
No Returns
Coastal MD does not accept returns on any products or items.
All sales are final.
No Exchanges
We do not offer exchanges on any products, treatment packages, services, or related items. Once a purchase is completed, it cannot be altered, exchanged, or transferred.
Non-Returnable Items
For clarity, the following items are strictly non-returnable and non-refundable:
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Personalized, custom-ordered, or made-to-order items (unless defective upon receipt)
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Perishable or time-sensitive products
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Items that have been opened, used, altered, washed, or are not in their original condition
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Apparel or wearable items
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Items not returned in original packaging
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Discounted or promotional items (“final sale”)
Refunds
Refunds are only issued in the following limited circumstances:
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You received a damaged or defective item
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Coastal MD made an error in processing or fulfilling your order
All promotional items, treatment packages, membership plans, gift cards, and discounted services are final sale and non-refundable.
If you believe you have received a damaged or incorrect item, please contact us immediately at info@coastalmdli.com so we can assist you promptly.
Contact Us
If you have any questions about this policy or need support regarding a damaged or defective item, please reach out:
Coastal MD
Email: info@coastalmdli.com
We encourage you to reach out and connect with us. Whether you have specific health concerns, are curious about our methods, or simply wish to learn more about fostering vitality in your life, our team is here to provide guidance and support. Engage with us through our social media, participate in our community events, or subscribe to our newsletter for regular wellness tips and updates.
At Coastal MD, your journey towards enhanced vitality and well-being is our commitment. Contact us today, and let’s explore how we can support you in living your most vibrant life.
For inquiries, assistance, or to learn more about Coastal MD and our comprehensive healthcare services, please don’t hesitate to contact us. We are dedicated to providing you with the information and support you need. If your inquiry is regarding our integrative health approach, guidance on our services, or any health-related concerns, our friendly and knowledgeable team is ready to assist. You can reach us via phone, email, or through our website’s contact form. At Coastal MD, your health and well-being are our utmost priority, and we are committed to offering prompt and efficient responses to all your needs.
Emergency Disclaimer: If you are experiencing a medical emergency, please call 911 immediately. Do not use this contact form or email for urgent medical issues. Our contact channels are not intended for emergency situations, and for immediate medical assistance, it’s crucial to contact emergency services. Your safety and health are paramount.
Contact Us
150 Broadhollow Rd. Suite 222 Melville, NY 11747
4875 Sunrise Highway Suite 302 Bohemia, NY 11716
